About The
Author
Syd Stewart graduated in 1968 with an honours degree in
chemicl engineering from Strathclyde University, Glasgow. For the next 12 years, he worked
for ICI – the then-giant chemicals company – mainly as a production manager. During this
time he became a Chartered Engineer and developed an interest in computer-supported
performance-management systems, with an emphasis in trending techniques for the early
detection of change.
During this time, he was also a tutor for the Open University in
Systems Performance: Human Factors and System Failures. He concluded his time with ICI as part
of a three-year joint study with IBM into how computing could improve the performance of a
large chemical factory through better management information.
He joined a small planning consultancy, specialising in
information, database and strategic data planning, and over four years was a consultant to
companies such as Unilever, Shell, British Nuclear Fuels, Norsk Hydro and ICI
Pharmaceuticals.
In 1984, he and his wife Sheena started a company specialising in
database and information systems for many different many industries. In the last 20 years, it
has specialised in healthcare decision support systems – for example, managing patients taking
dangerous medications. This company has never made a loss, despite two recessions, and today is
highly successful with 400 customers in 17 countries.
Recently, the company has begun to specialise in the deployment
of rapid 'business intelligence' software: this helps managers to get a better understanding of
what is really going on and to make evidence-based and data-driven decisions rather than
intuitive ones.
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